4/7/2010 9:27 AM (PST)

This company has an F rating with the LA BBB, which is the lowest rating we give. Please click on "View Report" above to see the full Reliability Report as well as read their complaints. Unfortunately, the BBB's experience with debt settlement companies is not a good one. The companies usually instruct their clients to stop paying their creditors. Some companies direct them to make their payments to the debt negotiation company instead and promise, when the company has accumulated enough to offer a cash settlement to one or more creditors (which can take as long as two or three years), to pay off the debt. The debtor must pay fees to the service during the time the payments are accumulating. The only things you'll get coming out of this deal is a lighter wallet, a bad credit score and maybe a lawsuit from your creditors trying to collect their money.

4/7/2010 2:32 PM (PST)

The reason for the relatively low rating on this company is because of a couple of complaints, one of which was not responded to. One online review site had several reviews on the hotel, but they varied tremendously with some people saying that would go back without hesitation and others saying their stay was very bad.

4/21/2010 1:01 PM (PST)

NewPath Financial is by no means a scam! We are in the business to help our clients eliminate the debt and have testimonies from actual clients who have finished the program to prove it. The program we offer is an alternative to BK, often confused with a Debt Consolidation. To clarify, the program is designed to settle the debt for cents on a dollar and pay it off, NOT reduce your interest and allow you to MAINTAIN your balances for a lower monthly payment. Please check our website at www.newpathfi.com for more information. On our website, we have posted a few settlements that we were able to work out for our clients as proof of our actions. It is easy to be skeptical about a program that offers you will be debt free within a given time but the truth is that this program works and it has worked for many clients who are now DEBT FREE.

Credit score is negatively affected during the process. Once the process is completed, the accounts in question will be marked as paid off, paid in full or settled which will categorize the debt as paid and closed. This will allow you to quickly rebuild the credit after you finish with our program.

We are one of very few companies in this field who educate their clients from the beginning, send our contract to their home for review and signature and have a separate department to explain the contract before the client is enrolled to ensure that the entire contract, fees, settlement and other information is understood by our clients and acknowledged. Granted, the road to debt relief is a bumpy one but we do everything in our power to make it seem as smooth as possible.

The BBB rating as mentioned above by Erin is in fact an F grade, but what is important to realize is that the grade is not given to NewPath but rather to the industry NewPath is categorized under. Please take a moment to read the rating explanation. Another important factor is that BBB is website for complaints, not praises. It is important to mention that most of the clients who have filed a complaint are still enrolled in our program after we had a chance to explain the program and attend to their concerns. Why is it easier to trust someone, who knows someone, who did something similar that, this... What we urge you to do is to do your own research and come to your own conclusion. My direct number is 714-361-4385 and I am at your service to answer any questions you might have.

In response to Mr. Stamper's message above... We praise anyone who is willing to give out their personal phone number to help their fellow citizens for no fee. It is a great and honorable thing to do and we support that. We are not denying the fact that you can do this on your own. The difference between doing this yourself and paying a company like our own to do it for you is simple. NewPath maintains contact with all creditors and issues legal documents to them to ensure you are hot harassed while in our program. Creditors are not allowed to contact you and you ar

4/21/2010 1:03 PM (PST)

cont...
Creditors are not allowed to contact you and you are covered by the Federal Trade Commission if they continue. The major difference however is in the settlement amounts and settlement process that we are hired to do for you. It is not simple to ask a multi-million Dollar Company loose money for you. Here is a quick example of such attempt from a client from not too long ago... Client had 3 cards with the same creditor. Decided he will do this on his own and save some money. Client settled one card at 55% and sent a check to the creditor. Within 2 weeks, his account was frozen and the creditor depleted his savings account to satisfy the debt. This is a true story and is one of many.

4/21/2010 1:14 PM (PST)

About the note above from Sam. It is important to note that Mr. Sam Stamper' is in the Mortgage Business who is will probably offer to sell a mortgage or refinance option to you to resolve your debt. This would be a great way to attempt to extinguish a fire with gasoline. His website is http://www.samstamper.com/index.html if you believe in this method.

4/23/2010 6:20 AM (PST)

If companies such as yours are on the up and up then why did Good Morning America just show a media story about debt soulution companies that act just like New Path and are now under investigation by the Government for misleading people not helping people. Like they said in the story if it sounds to good to be true then it most likely is a scam.

4/23/2010 7:03 AM (PST)

Debt settlement, debt consolidation, mortgage loan modification companies all fall under the umbrella of Debt Solution. We have all heard about numerous stories from clients who have attempted one or the other and were horrified by the process. This is the reason for the BBB rating on this industry. Unfortunately, scammers exist in every industry, from local grocery stores to the nationwide health insurance carriers. As I mentioned above, we strive to stand out by educating the client from the beginning about the positive and negative aspect of the program and by being there for the client throughout the process. Our Customer service department is required to stay in touch with the client at least once a week throughout the enrollment to make sure there are no questions or concerns. We also stand out from other companies by actually doing what we promise to do. We do not hide behind an untraceable P.O. Box or an untraceable 800 number. We give out our direct phone numbers and our physical address on every piece of paperwork we send out. I highly doubt that any of the companies who have caused this debt solution industry to turn into such turmoil would provide such information knowing that they are in the business to scam others. I would be happy to personally answer any additional questions you may have. You may reach me at my direct office line at 714-361-4385. Thank you.

8/8/2010 7:39 PM (PST)

I have been a client of New Path Financial for over a year. In my opinion, this company is the very definition of a scam. They mislead the client and collect extremely high fees. Then, the client gets sued by creditors and is left wondering, "What have I been paying you for!" Of course, then it's too late...