T.E.'s review of ACE Industrial Supply, Inc.

ACE Industrial Supply, Inc.

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Complaint Posted 6/19/2011
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Review 6/19/2011
After seeing all these complaints that are rather identical and the same identical response I'm starting to wonder....All these folks can't be wrong.
Placed an order for an SDS bit hammer drill/case and bits. Got a drill of some sort in a box (must be the case), no bits but that doesn't matter, they wouldnt work on this drill anyway. I'm attempting to return it, we'll see how this goes. Keep u posted!!
OK.....the email from their website returned. Great start.
Business's response - by David M.on 6/20/2011
If you look at your invoice or packing slip you will see our contact number. Our customer service line (again, on your invoice) is 1-800-223-3129. Customer Service is available to help you from 7-4 (pst). If you fail to get a response that is to your satisfaction through our customer service, you can contact me direct at EXT 1116. We would like you to keep everyone posted on your progress. Respectfully David Meininger Compliance Officer 800-223-3129 Ext 1116
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Additional Business Information
Hours   Monday thru Friday 6am-4pm (PST) Phone   (818) 252-1981 Address   7535 San Fernando Blvd.
Burbank, CA 91505
Website   http://www.acetools.com Email   dmeininger@acetools.com
Contact   David Meininger Other  
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