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Review 4/4/2008
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This Escrow Company from its President down is a complete and utter nightmare and disaster to work with.
The escrow agent i had was incompetent and unable to understand the most elementary of instructions from my lender.
Persistent and egregious errors were commonplace with these escrow officer and company.
On the few occasions errors were corrected, docs would come back with different errors causing the entire process to try and correct them to repeat.
When Scott Akerley and Jackii Backstrom, the President and Manager of Operations were brought into the process to address the mismanagement of my escrow, Akerley could not have cared less and did nothing to see that his escrow officer acted in a competent and professional manner. Ms. Backstrom, was equally inept and just compounded the problems.
The escrow officer drug her feet for an ENITRE MONTH, by her incompetence and mismanagement of my escrow, then after THEY IGNORED the TIME OF THE ESSENCE clause and caused me to miss my contractual closing date for the escrow, they had the audacity to suddenly be sticklers for the terms of the contract and became intransigent about CHARGING ME THE $150/day PENALTY FOR MISSING THE ORIGINAL ESCROW CLOSING DATE.
Maria Arriola, Maria Bolks, the escrow officers, were completely and totally inept, incompetent, unprofessional and should never be able to handle another escrow ever again in any jurisdiction.
I WOULD RUN FAST AND FAR FROM THIS ESCROW COMPANY IF YOUR SELLER WANTS TO USE THEM.
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