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Intuit

         
Customer Reviews & Ratings
Complaint Posted 1/11/2011
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Review 1/11/2011
I agree 100% with most of the posts here. This company withheld $10,000 of my money for 290 days because the first month I opened the account I apparently had too many credit card transactions. They said as a precaution they will withhold this large amount, without interest, for 290 days, because they claimed that's how long a customer had to dispute a charge. Renee Wilson from Risk Managment told me if my account is in good standing and I have no charge-backs for 290 days, she would release the $10,000. Not to mention, she was really rude about holding the money and saying she's not here to finance my business. Well excuse me Renee but $10,000 is a lot of liquid money for a small business to help it run. Well 290 days passed. They deposited $5,000 back into my account but are now withholding $5000 still for a security deposit. I left 3 messages for Renee but I didn't get a call back. I spoke to 3 others at Risk Management and they claim that I can only speak to Renee, that no others have access to any other information. I caller her manager Stephan Van Lar and still no response. Definitely stay away from this company.
 
 
 
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Additional Business Information
Hours   24x7x365 Phone   (818) 436-7800 Address   21215 Burbank Blvd. Suite 100
Woodland Hills, CA 91367
Website   http://www.innovativemerchant.com Email   OOP_Tucson@intuit.com
Contact   Intuit Office of the President Other  
 
 
 
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