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Brian F. is the best!
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It was great to speak with someone who listens and can answer your questions. I purchased a Stages SC3 and a saddle for my wife. The bike arrived and was assembled without issue, but the saddle never shipped. I followed the Total Body process to find the status of the saddle, but I never got a human response from voice mails or emails. After a week, I because frustrated with the poor service I was getting. I called Brian and he went out of his way to correct the issue and ensure that the saddle was shipped within the hour. As far as I am concerned, Total Body Experts needs more employees like Brian.
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