Bob B.'s review of

Customer Reviews & Ratings
Complaint Posted 11/19/2010
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Review 11/19/2010
I purchased 5 cartridges and one didn't fit because of a slot/tab mismatch. I e-mailed them 4 times and they never addressed the problem I had. On the 5th e-mail and the complaint from BBB they finally told how to return the wrong cartridge. I finally after a month of trying got my refund. I do not recommend this company because they don't seem to have good communications. They still haven't told me why the cartridge was wrong. I have a HP all in one Photosmart Plus and the cartridges that did fit all show to be empty even though they are new refills. In the future I will pay for genuine HP cartridges.
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Hours   9am - 5pm PST Phone   (866) 203-4476 Address   2205 First St., #103
Simi Valley, CA 93065
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