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Complaint Posted 1/30/2017
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Horrible Service
I used Legal Zoom to help a client set up an S-corp in South Carolina. This can be done instantly if you go online. It has been almost a month and they are still showing us in "delayed" status. They did not have to get a federal tax ID, but simply set up the Articles of Incorporation, and still haven't been able to do it, despite having all required information. SC corporation set up requires a SC attorney sign off, and I suspect they do not have real attorneys and thus can't set up the corporation like they claim they can. My client is now upset with me, the cost to have Legal Zoom do the work was excessive - especially since they have not done anything! My advice is to steer clear of Legal Zoom as I do not think they are properly licensed to handle the services they hold out themselves out as being able to do. I am filing complaints with the SC Bar Association to have Legal Zoom investigated and find out if they are licensed to perform legal services in the State of SC.
Business's response - by LegalZoomon 1/30/2017
We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your situation. Please kindly submit your contact information to: and we will review your order history. We look forward to speaking with you and hope to make your experience with LegalZoom a better one.
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Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday: 7 a.m.–4 p.m. PT Closed Sundays Phone   (323) 962-8600 Address   101 North Brand Blvd. 11th Floor
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