Lisa A.'s review of Sanctuarie Designs

Sanctuarie Designs

Customer Reviews & Ratings
Complaint Posted 3/22/2011
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Review 3/22/2011
I would not recommend this company to anyone.They sell on ebay and will ship your items to you because they are backed by not ever order from thier website.i ordered in Januay 2011 it is now march 22 and i still have not received my items from them.i have not receive a phone call a email nothing.i got my order and the gown was in horrible shape it had a big hole in the back of the gown.the pants had a cut on the leg.i return the items for a replacement and paid to send it back with tracking.they received the items back on 2-28-11 and still have not sent me a replacement.I am the one who has to make all the calls to find out what is going on.the last time i called they said the order would be processes in two weeks after they receive them back.that would have been is not 3-22-11 and nothing from them.i have the tracking number for the items.then when i did call they tried to say i got a wrong shirt that i didnt pay for..i bought that shirt off ebay from them and i have the ebay number where i bought the shirt.they are rip offs and will drag you around as long as they can.they dont return emails at all and when you do call they want to pass the call from person to person.i will never buy from them again and i hope no ones else will either so they dont have to go through this either.i made my order in january 2011 and it is now march this should have been taking care of along time ago.i stuck to my end of the bargin.i paid when i made the was horrilbe when i received it i paid to mail it back with tracking and now nothing from them at all.not a very good way to do business if you ask me.
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Additional Business Information
Hours   24x7 for internet orders 9am-6pm (pacific) for telephone orders, toll free: 8 Phone   (888) 889-5400 Address   12061 Foothill Blvd, Suite C
Sylmar, CA 91342
Website Email;
Contact   Jackie Salame Other  
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