Apria Healthcare

3.6 star rating Rating - based on 22 reviews & complaints
We provide a wide range of home medical equipment to help improve the quality of life for patients with special needs.  
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Hospital & Medical Equipment
Health Care Products & Services
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Customer Reviews, Ratings & Complaints
Review Posted 7/27/2021
Billing is easy
Account set up at clinic, ordering and billing set up, easy from there. Particularly like the emails when it is time to place another order on your website. Read More »
Review Posted 7/19/2021
Highly Recommended
Abe was nothing short of miraculous in handling our complicated and dire situation. You're extremely lucky to have him! OUR HIGHEST RECOMMENDATION!!! Read More »
Review Posted 7/12/2021
Thank you so much
Abbie was the person that explained everything about the BIPAP machine to me and it was very easy to follow. I would recommend Apria Healthcare to everyone. Thank you so much for helping me sleep better. Read More »
Review Posted 6/25/2021
He should be recognized for his commitment
Aaron went above and beyond to provide exceptional customer experience and to ensure that I got everything that I needed as a patient. I truly appreciated everything that he did to make sure I got the equipment that was needed for my condition. He... Read More »
Review Posted 6/18/2021
All employees were super helpful
A bit confusing and some missed voicemails, but I think this was just due to Covid. Employees I talked to mentioned they were working from home and trying their best. All employees were super helpful and courteous Read More »
Review Posted 6/4/2021
Outstanding and helping
Teresa was outstanding and helping me overcome problems related to my CPAP replacement. She deserves three gold stars. Read More »
Review Posted 5/13/2021
Walker was delivered to my home
A walker was delivered to my home the same time I got a walker upon my hospital discharge. Thanks for picking up this other walker today you had delivered. Read More »
Review Posted 4/27/2021
Helpful and courteous and willing to go the extra distance for me.
A wonderful experience, albeit a little frustrating dealing with out of state hospitals. The local sales and technical stall were outstanding. Helpful and courteous and willing to go the extra distance for me. I appreciate their help and support a... Read More »
Review Posted 4/16/2021
Looking forward to a long and positive relationship
Very reassuring that I can always count on Apria representatives professionalism and care when ordering and reviewing my equipment . At 71 I will Very satisfied with the attention to detail and professionalism relating to my equipment and healthca... Read More »
Review Posted 4/9/2021
It was all set up and ready for me to go
I already had a CPAP so I did not need someone to come to my house. It was all set up and ready for me to go. However, a rep did call to make sure I did not need help. Very pleasant to talk to. Read More »
Review Posted 4/1/2021
Fran Nichols was VERY knowledgeable
Apria employee did not visit us but rather we make contact over the phone as we needed replacement parts - Fran Nichols was VERY knowledgeable, courteous and helpful!!! Read More »
Review Posted 3/25/2021
Very satisfied
I was very satisfied with the employee who delivered my Apria machine. I am also very satisfied with the company and their excellent service. Read More »
Review Posted 3/16/2021
Great people
great people, exceeded all my expectations. information I received has helped me a lot. Can't THANK the staff enough. Read More »
Review Posted 3/10/2021
I have been completely satisfied with Apria's customer service.
The service I received was not that recent, because the CPAP Equipment has been working just fine. However, over the numerous years I have been completely satisfied with Apria's customer service. Read More »
Complaint Posted 10/25/2018
What game are they playing and why?
"I have been trying for more than 2 months now to get a CPAP machine and supporting supplies. More than 20 phone calls. They keep saying the documents sent by the doctor are not sufficient. Then I have the doctor send other docs. Then they say it... Read More »
Complaint Posted 11/28/2011
Review 11/28/2011
My father was diagnosed with an inoperable heart condition that caused low oxygen saturation. He could go home, but he needed oxygen continuously. Apria was suggested to us by the hospital's social worker. We didn't have any experience with medica... Read More »
Complaint Posted 5/3/2011
Review 5/3/2011
My daughter received supplies from Apria Healthcare from June of 2008 to June of 2010. I had a headache dealing with them regarding recurring bills and late deliveries. They been billing me erroneously and when they give the refund, they will bill... Read More »
Complaint Posted 4/12/2011
Review 4/12/2011
Minus 10 stars for "faulty" billing practices I have been dealing with Coram re billing for more months than I can count. They provided infusion supplies for my mother for 6 weeks last spring. They required full payment on delivery. They were pa... Read More »
Review Posted 12/28/2010
Review 12/28/2010
As experienced in a local Reno-Sparks.. Apria health home equipment, and delivery had it's timely challenges in-home delivery seemed always cordial, friendly, sometimes the pre-notifications by telepphone on delivery was not very accomdating, on w... Read More »
Complaint Posted 12/27/2010
Review 12/27/2010
I have been working with the local company for supplies and the national 866 number for billing concerns and get very poor service.
Supplies, Day of prescription for CPAP with oxygen, I received a call saying they were at my door with the oxygen... Read More »
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 6:00PM Phone   (949) 639-2000 Address   26220 Enterprise Court
Lake Forest, CA 92630
Website   http://www.Apria.com Email   ruth_ann_ellison@apria.com
Contact   Ruth Ann Ellison Other  
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