1.5 star rating Rating - based on 12 reviews & complaints
OOKISA™ is inspired by hair care and styling secrets that have long been integral to high fashion in Asia and the Far East. While many people credit Paris, London and Los Angeles for defining the art of luxurious hair, few realize that many of today'  
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Customer Reviews, Ratings & Complaints
Complaint Posted 11/13/2010
Review 11/13/2010
I ordered this "free" trial without being informed that I would be automatically enrolled into a program that would cost $89.95 a month until I received the confirmation email. I immediately called to cancel my order with John at ext 397. A week l... Read More »
Complaint Posted 10/29/2010
Review 10/29/2010
This company deceives consumers into paying for the subscription of face cream. It is a unsavory scheme preying on older women that are aging. It is deceptive billing practices to maintain a scam of unfair business practice of marketing materials... Read More »
Complaint Posted 9/2/2010
Review 9/2/2010
This company uses deceptive sales techniques and should be shut down. $95.90 amount in dispute. The product in dispute is Shampoo which was returned to their 'return address' above via USPS Tracking #03100480000214000496 and delivered on May 25, 2... Read More »
Complaint Posted 6/11/2010
Review 6/11/2010
Extremely deceptive advertising as all that is written is that this is a a free trial. I kept searching for a catch and could not find one. Upon clicking on the link to then receive this free trial and then filling out the credit card information,... Read More »
Review Posted 3/9/2010
Review 3/9/2010
I have been using Ookisa for a few months now and love the shampoo and conditioner. I liked how I got to try the items before I bought them. I was worried they might be one of those scam companies, but I was billed exactly as listed on the invoice... Read More »
Complaint Posted 2/21/2010
Review 2/21/2010
This company uses disreputable advertising practices. The customer does not know the terms and conditions until having submitted their credit card details to cover shipping and handling. That's when one finds out that the"free trial" is not free,... Read More »
Complaint Posted 2/11/2010
Review 2/11/2010
I decided to try OOKISA and went for this 35-DAY FREE Trial. On my statement, the trial end date was 2/10/10. I called OOKISA at 4:45pm PT on 2/10/10 to cancel, but was told my account had already been charged on 2/09/10! OOKISA said that on their... Read More »
Complaint Posted 2/4/2010
Review 2/4/2010
I am very suspicious of advertising, I don't believe every deal out there, but I honestly thought that this "Free Offer" was genuine. I saw an ad on the CNN website for this, and it took me to this page: https://www.ookisa.com/index.html?s=8aa081c... Read More »
Complaint Posted 1/5/2010
Review 1/5/2010
This company is very deceptive. They are extremely sneaky in the way they do business. There free trial is a ploy to charge your account for a membership that is hidden in there ad and terms. The product does not work, I have very thin hair and I... Read More »
Complaint Posted 9/1/2009
Review 9/1/2009
Beware of the "free" trial. I saw an advertisement on MSN.com and signed up for the "free" product, just pay shipping and handling charge of $5.95. The product was OK, but didn't produce what was promised (fuller hair for those of us who have thin... Read More »
Complaint Posted 8/23/2009
Review 8/23/2009
Be sure and click the "Terms and Conditions" link in the box regarding your "FREE Trial." They will charge you approximately $90 in a month if you don't return your "FREE" trial and then will charge you a similar amount every 60 days until you sto... Read More »
Review Posted 8/4/2009
Review 8/4/2009
I have read many negative comments regarding this product and its customer service. My experience has been EXCELLENT!! In the first place the conditioner is AMAZING!!! I have very coarse damaged hair that in order to smoothe out I need to spend $3... Read More »
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Additional Business Information
Hours   Monday - Friday 6:00 am - 5:30 pm PST and Saturday 7:00 am - 3:30 pm PST closed Sunday Phone   (877) 466-5472 Address   1212 South Flower Street 4th Floor
Los Angeles, CA 90015
Website   http://www.ookisa.com Email   mberrios@iconiclabs.com
Contact   Maria Berrios Other  
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