Sanctuarie Designs

2.9 star rating Rating - based on 22 reviews & complaints
Plus Size & Supersize Discount Women's Clothing up to 9x
Sanctuarie 12061 Foothill Blvd Unit C Sylmar, CA 91342
View map / directions
Sanctuarie Designs Categories
Clothing and Accessories

          74089 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 10/15/2021
I ordered a Halloween dress and I told the lady over the phone that I needed it sent out by FedEx and not USPS because my carrier is not reliable. The lady said it was being sent out by FedEx . I was told this three times. Than hours after the dre... Read More »
Complaint Posted 7/11/2021
Waste of money
Purchased a bikini. Can’t even wear the top because it’s made all wrong. If I wore it everything would fall out. Shipping was a month. I even called one week. Told It was going to be shipped out that day never was. Called a week later was told the... Read More »
Complaint Posted 11/13/2020
Terrible customer service & awful policies
I ordered 2 bras and a shirt from them in June. It took a while to get my order but I accepted that as I'm in Canada. The shirt didn't fit well but I can make alterations to make it work. The bras offered zero support. I could have taped kleenex t... Read More »
Complaint Posted 5/30/2019
Poor service
I paid extra for rush shipping. Four business days later it had still not shipped. I called and was told it would ship that day. It did not. It shipped the next day. Five business days is not rush shipping. When it arrived it was the wrong size. T... Read More »
Complaint Posted 5/9/2019
Worst Policies Ever
BEWARE! Although this company claims they want you to be delighted with your purchase, their Return Policy WILL NOT CREDIT YOUR PAYMENT CARD for any items sold at "sale price". It's terribly disrespectful to the customer since THEIR "SALE" PRICES... Read More »
Complaint Posted 5/16/2016
Horrible Customer Service
When my first order arrived and the material was transparent, I contacted customer service and asked if the darker colors such as black and red were transparent also. I was told no. So I was issued a store credit and exchanged and even bought anot... Read More »
Review Posted 5/20/2013
Thanks to Green Light lenders..
I would like to thank Green Light mortgage loan officers, Gary Dawson and Michael Iriarte for their assistance in helping me secure a loan. Their professionalism and knowledge made the loan application process clear and consic. My wife and I are e... Read More »
Complaint Posted 5/20/2013
Heavy weight swim suit good so far, Knit tops not wearable in public - reveal all
The tank bathing suit top and shorts bottom are nicely made, and good fabric in the heavy weight choice. I'd give those five stars (but have not swam with it yet). Too bad the fabric for the knit tops is pure crap. Construction, sizing and style i... Read More »
Review Posted 10/12/2012
Amazing company!!
I found sanctuarie designs by accident when looking for a size 7x dress for my maid of honor. I ordered a beautiful purple dress with a rhinestone design on the chest. I received the dress in about a week. When I got I it, the rhinestones where mi... Read More »
Review Posted 9/8/2012
Sanctuarie saved my best friends wedding!
We ordered bridesmaid dresses at a local shop here in Duluth for my best friends wedding, and 3 days before they were supposed to be ready, we got a call from the store, and not only were they not coming on time, they were going to be delayed for... Read More »
Complaint Posted 6/13/2012
If you are plus,tall, or short dont go there!
I am planning a wedding and getting a dress is part of that. Dont order anything from Sanctuarie Designs unless you have money to waste! The material of the dress was cheap, ugly not sparkling like they say online. The customer service was terribl... Read More »
Complaint Posted 9/24/2011
Review 9/24/2011
I ordered two items from this company. I got an email when I placed the orders, and that's it. I haven't heard anything since then. It's been 2 weeks and no shipping confirmation, or any communication whatsoever. I'm going to call on Monday to see... Read More »
Review Posted 6/26/2011
Review 6/26/2011
Very high quality and best of all you get exactly what you see. Very friendly and interactive staff, they made sure I received my item as soon as I needed it. Thank you! Read More »
Review Posted 6/24/2011
Review 6/24/2011
Wow, are you kidding me? I just got my second order from them, I actually just got 3 *custom made* dresses, in plus size, for under a hundred bucks! And I got the exact things I wanted! Theres nothing worse than finding a dress online, and 'wishin... Read More »
Review Posted 6/9/2011
Review 6/9/2011
I had a wonderful experience with Sanctuaire and was contacted immediately when follow up was needed. The items arrived in the promised amount of time. The condition was fantastic and all items were as advertised. I could not have been more please... Read More »
Review Posted 5/24/2011
Review 5/24/2011
The first time I ordered with this company was for Halloween 2010... I needed my items by a specific date and I had made a mistake putting my shipping address as my billing address... I called them to verify and I did have some challenges that som... Read More »
Complaint Posted 3/22/2011
Review 3/22/2011
I would not recommend this company to anyone.They sell on ebay and will ship your items to you because they are backed by not ever order from thier website.i ordered in Januay 2011 it is now march 22 and i still have not received my item... Read More »
Review Posted 10/5/2010
Review 10/5/2010
I looooooooooooooove this store! I initially saw the "Plus Size Clothing Outlet" sign while driving an my way back from work. I really needed a new pants, so I went in to check it out. There was so much stuff!!!!!! They had stuff from Torrid and L... Read More »
Review Posted 9/30/2010
Review 9/30/2010
As a plus size woman, it is fairly difficult for me to find clothes that fit me right. Some store charge a TON of extra money for bigger sizes. I have been shopping at Sanctuarie for years because they sell nice, well-made plus size clothing at af... Read More »
Complaint Posted 9/29/2010
. 1
. 0
Review 9/29/2010
Sanctuarie Designs is the most unethical business I have ever had the displeasure of running accross. Shipping charges are inflated so that the owner can profit. You will never receive your order the way that you requested it. If you are looking f... Read More »
Business's response - by Sanctuarie Designson 9/30/2010
I understand you are upset, you bought a $20 clearance item, and it didn't fit. But as it clearly states, clearance items can be returned for store credit only, or exchanged for another item. So because we have & uphold our company policies (whic... Read More »
You are viewing page 1 of 2
How To edit your review
Additional Business Information
Hours   24x7 for internet orders 9am-6pm (pacific) for telephone orders, toll free: 8 Phone   (888) 889-5400 Address   12061 Foothill Blvd, Suite C
Sylmar, CA 91342
Website Email;
Contact   Jackie Salame Other  
© Copyright 2017 TrustLink All Rights Reserved.