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Terrible Customer Service
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I attempted to order a Fabtech lift kit for my Tacoma online. There was some uncertainty as to whether or not the kit would fit my model truck, so I called the dealer to speak with a mechanic/service rep. After I sat on hold for 15-20 mins I spoke with
a person who had no idea what I was talking about but who reassured me the kit would fit my model and year. Long story short, once I got my kit it did not fit and had to send it back to get a refund. All in all a huge waste of time. I have been happy with
them in the past but this time they really dropped the ball.
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