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Review 9/14/2009
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WE HAVE SPENT APPROXIMATELY $4,000 WITH THIS COMPANY IN EQUIPMENT AND INSTALLATION AND HAD 2 MONITORING ACCOUNTS TOTALING OVER $700.00 YEARLY. EVEN THOU YOU PAY IN FULL FOR ALL ALARM EQUIPMENT, PAUL THE OWNER OF THIS COMPANY, WILL REPLACE THE FACTORY DEFAULT CODES OF THE ALARM PANEL AND WILL LOCK THE ALARM PANEL WITH HIS OWN CODE IN ORDER TO MAKE IT MORE DIFFICULT TO CHANGE FROM MONITORING SERVICE AGREEMENTS TO ANOTHER COMPANY. IN ADDITION, THIS COMPANY INSTALLED A DEFECTIVE PET MOTION WITCH CAUSED 5 FALSE ALARMS WHILE MY FAMILY WAS OUT OF THE COUNTRY. EVEN THOU, WE PAID FOR THIS UNKNOWINGLY DEFECTIVE UNIT IN FULL, HE WILL NOT REPLACE OR CORRECT THIS DEFECTIVE UNIT. HE WILL ALSO NOT TAKE RESPONSIBILITY FOR ALL FALSE ALARMS GENERATED BY HIS POOR SERVICE CALL AND BAD UNIT. IN MY OPINION AND EXPIERENCE, I WOULD STAY AWAYS FROM DOING ANY BUSINESS WITH THIS COMPANY. I HAVE CANCELLED BOTH ACCOUNTS WITH THIS COMPANY AND WILL NOT REFER ANY FURTHER BUSINESS TO THIS COMPANY, WHICH UNFORTUNATELY WE HAVE IN THE PAST. WE HAVE TAKEN OUR BUSINESS SOMEWHERE ELSE WHICH ARE PLENTY IN SIMILAR SERVICES AND HAVE FOUND MUCH BETTER SERVICE, HONORALBE BUSINESS TRANSACTIONS AND TRULY DO APPRECIATE OUR BUSINESS AND REFERALS.
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