George M.'s review of Citygrid Media

Citygrid Media

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Customer Reviews & Ratings
Complaint Posted 6/11/2012
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Stay Away! Terrible Return on Investment.
I should have read other reviews first..... They contaced me I believe because I tried signing up on InsiderPages. (not sure but think that is how I got my business info as the call was the day of the signup). They say it is $1.60 per click on the CityGrid ad which seemed reasonable. I have been running AdWords for 6 years so I know what to expect in the number of clicks. I figured if someone was really interested then they would click on my website URL, yes? Sites such as healthprofs.com offer good metrics where I see how many people view my profile and how many people click on the website URL. I figured it should be about 25-40% that are searching for my services would click on my website so a click to my website may cost about $4/click.($1.60 X 2.5) . But I was amazed that I was billed averaging 40 clicks/per day! I never got that on Adwords and specifically requested only surrounding towns as I am in a more rural location. Right now a my cost per click is about $120/click to my website. They also give you some metrics which no one can seem to explain with 'total connections' vs 'billed connections'. I couldn't get a good answer what that meant or the locations the clicks were coming from. These guys have people working in different locations and they tell you different things. For example originally I was told it was 24 hours for an IP to be charged again (for avoiding double clicks), but then found out it is 30 minutes per IP address. (I have no idea what AdWords is) Bottom line is that if you are a small business I would absolutely steer clear of these guys - at least as of June 2012. Maybe with all the negative complaints they'll stop raking people over the coals. Use straight AdWords where you really have control.
 
 
 
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Additional Business Information
Hours   Phone   ((80) 0) -611 - 4827 Address   8833 W. Sunset Boulevard
West Hollywood, CA 90069
Website   http://www.citygridmedia.com/ Email  
Contact   Other  
 
 
 
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