tomica h.'s review of Easy Feet

Easy Feet

         
Customer Reviews & Ratings
Complaint Posted 12/28/2010
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Review 12/28/2010
i ordered from easy feet on 12/27/10 - buy one get one free; i was charged for two pair of east fee scrubbers; more than tripple the shipping and handling rate of $7.99; i discovered this after i entered all my credit card info and my order had already gone through; i immediately called the company to cancel the order, I was told that it takes 24-48 hours for the order to be completed so I would have to call back to cancel the order; i called back within 24 hours on 12/28 and was advised that the order had been shipped.
i will send it back to easy feet when it get the package; i have already been advised by my credit card company that if there is any problem getting my refund that they will intercede on my behalf; however, it is obvious to me that there was no waiting period between the time that i placed the order before i could call to cancel.
the company outright lied to me and i would never deal with them again.
 
 
 
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Additional Business Information
Hours   Phone   (888) 441-1114 Address   P.O. Box 4525
Pacoima, CA 91333
Website   http://www.buyeasyfeet.com Email  
Contact   New Contact Other  
 
 
 
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