cam w.'s review of Evike.com

Evike.com

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Review Posted 12/23/2011
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Good but with some problems
Well to start with, Evike has a lot of good stuff, their prices are usually as good as airsoftgi (the sort of "biggest" airsoft store) and sometimes better. They also have some interesting deals such as getting 2 free magazines (the ammunition kind) when you order a new AEG, or getting free bbs and stuff like that (search holy cow in the search box). However, they do have an issue with shipping time. Typically standard shipping takes around 6 days or so, I ordered a new TBB (5$ cheaper than asgi) for christmas but it didn't arrive for christmas morning, 10 days later. I didn't really care all that much, but don't order from them if you NEED somehting to be somewhere at an exact date, or order a really long time in advance. It's sort of variable though, when I ordered my M4 from them shipping took normal time, so I guess it depends on when you order it. All in all, I would order from them again, no problem, as long as I wasn't in a terrible rush. I feel like they deserve more than a 3 star rating, but really only people who have something bad to say think about reviewing. Thanks for reading this.
 
 
Business's response - on 12/23/2011
Dear Customer, Thank you for taking the time to post your wonderful review and know that Evike.com truly appreciates your support! Our normal processing time is only 1-2 days before order is shipped. Please note: The transit time is between 2-6 business days depending on your location. Evike.com implemented a new warehouse system this year and we were still able to process all orders within 3 business days during this Christmas season. We will also be expanding our warehouse next year so the processing time will be reduced even more :). If you order did not ship on time, please feel free to email or call us at 626-286-0360 and we'd be happy to look into this isolated incident. Thank you for giving us your feedback and we will continue to work hard to bring you better service, product and faster processing time. Happy Holidays! Sincerely, Evike.com Customer Service Team www.evike.com Sincerely, Evike.com Customer Service Team.
 
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Additional Business Information
Hours   Online Phone Support Hours: M-F 10am-6pm PST. Evike.com Super store: M-F 10am-8pm, Wed 10am-6pm & Phone   (626) 286-0360 Address   2801 W. Mission Road
Alhambra, CA 91803
Website   Email   Julie@evike.com
Contact   Julie Chang Other  
 
 
 
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