Gene H.'s review of Gravity Defyer, Inc.

Gravity Defyer, Inc.

Customer Reviews & Ratings
Complaint Posted 10/4/2016
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Own four pair. Shoes offer highly cushioned walk. Extra height of heels due to springs can cause stability issues. Minor relief for neuropathy. Leathers uppers are cheap quality. Workmanship OK. Minimal product description on website: uppers on last pair of casual shoes have paper thin layer of leather (synthetic?) over fabric which cracked and is peeling off after a few months. Customer service says shoe "out of warranty". Will not address poor quality of materials. Offered discount on next purchase. NOT GOING TO BE A NEXT PURCHASE! Be careful what you buy. Suggest shop elsewhere.
Business's response - by Gravity Defyeron 10/4/2016
Hello Gene, Please message us your order number, full name or phone number so we can look further into this issue. Each pair purchased from Gravity Defyer has a manufacture warranty. Once you send your order information I will have a manager contact you to assist. Thank you, Sarah
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 6:00PM Phone   (800) 429-0039 Address   10643 Glenoaks Blvd
Pacoima, CA 91331
Website Email
Contact   Sarah Olea, PR Other  
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