Soraya d.'s review of IMVU Inc

IMVU Inc

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Complaint Posted 11/19/2020
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Throwing out app users
Super active user gets thrown out. According to helpdesk because she is not active. They only look at the last login, but on a phone you don't have to login. They should check last activity. Telling them they are wrong doesn't help, because they have a protocol. So all your items gone, all your investment gone and they just dont want to hear that they are wrong. Pretty hardheaded
 
 
 
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Additional Business Information
Hours   0600 - 1800 PST Phone   (650) 321-8334 Address   100 W Evelyn Ave #110
Mountain View, CA 94041-1472
Website   http://www.imvu.com Email   jhanlon@imvu.com
Contact   Jeff Hanlon Other  
 
 
 
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