Scott H.'s review of Intuit


Customer Reviews & Ratings
Review Posted 11/10/2012
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I generally like Intuit.
However I do have a complaint. On October 5, 2012 their credit card processing website was giving me errors stating it’s unable to process charge, please try again later. It finally worked after four tries. It turns out my customers credit card was charged all four times, even though it said error. When I discovered this I had to credit the card for three of those transactions. I called Intuit customer service and they refused to refund me the fees (about $22.78) for these erroneous charges even though it was their fault. PS: I was very nice to them on the phone.
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Hours   24x7x365 Phone   (818) 436-7800 Address   21215 Burbank Blvd. Suite 100
Woodland Hills, CA 91367
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