Bill F.'s review of Intuit


Customer Reviews & Ratings
Complaint Posted 11/20/2010
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Review 11/20/2010
Intuit keeps holding more money and more money. We are a small auto parts company that has about 15% returns. They have made it almost impossible to refund our customers in a timely manner. We have gotten 2 disputes from customers because their credit was not processed that we put thru a week or two before we got the dispute and we have only been with intuit for 2-3 months. They are also holding money because they say we give too many refunds. The norm in the auto parts business is 15-20% refunds. Also after speaking with the Risk department and they said they would not hold money, intuit still debited out bank account $969.00 after they have already help $1500 the first month we dealt with them. They also say you will get your deposit in 2-3 business days, but we have funds that still have not been deposited from 5 business days ago. This company is a Rip Off. It is not possible for a business to stay afloat with the money they hold. I can only image the amount of small businesses they have put under. I do not see how they have a "B" rating. They are definitely an "F" in our book. I have never wrote a bbb review before and have been in business several years. Someone needs to sue this company and put them out of business. They are scamming and ripping off everyone with holding this money. We are a liquid, profitable company and they are trying to hold our money and tell us we are not. BEWARE RIP OFF
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Hours   24x7x365 Phone   (818) 436-7800 Address   21215 Burbank Blvd. Suite 100
Woodland Hills, CA 91367
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