PAMELA C.'s review of Main Street Flowers

Main Street Flowers

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Customer Reviews & Ratings
Complaint Posted 3/29/2012
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Terrible Company! Buyer Beware!
I placed an order at 7AM and received a voice message at 12PM the same day telling me that my online order did not meet the minimum amount required for delivery and that he was sorry I wasn't told so upon purchase. He asked that I call him back to let him know if I'd like to cancel my order or pay $6 more to meet the delivery requirement. I already felt like I was paying too much for a tiny bouquet, so I wasn't willing to pay $6 more. I've called 3 times to request a refund, but my calls have been answered by their "message center" clerks who claim they can only forward messages. Their website says your credit card won't be charged without your authorization if more money is required for your order. I checked my online statement today and I have a pending charge from this company! I'm still waiting for a call back and refund. Save yourself a headache! Stay away from this company!
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Additional Business Information
Hours   Phone   (800) 303-1268 Address   1109 South El Camino Real
San Clemente, CA 92672
Website   Email
Contact   Customer Service Other  
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