Deanna K.'s review of Murad, Inc.

Murad, Inc.

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Customer Reviews & Ratings
Complaint Posted 11/9/2011
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Review 11/9/2011
DO NOT TRUST THIS COMPANY! I purchased the environmental shield kit and was placed on a monthly regimen. After trying the kit out I spoke with a representative who stated that I could return my 2nd shipment. I returned the kit UNUSED. I received a collection notice from MURAD charging me $39.95. So now Murad is charging $39.95 and putting me into collection even though I have sent back the kit UNUSED. I spoke with Murad Customer Care today and he stated that they have received my package but did not give me a refund. Shortly after I spoke with the collection agency representative and she stated that MURAD never told them they received the kit. SHADY COMPANY THAT WILL TRY TO GET YOUR MONEY HOWEVER THEY CAN!!!
 
 
 
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Additional Business Information
Hours   Phone   (310) 726-3344 Address   Magy Nakkashian 2121 Rosecrans Avenue 5th Floor
El Segundo, CA 90245
Website   http://www.murad.com Email  
Contact   Howard Murad Other  
 
 
 
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