James M.'s review of Quake Kare, Inc.

Quake Kare, Inc.

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Customer Reviews & Ratings
Complaint Posted 3/29/2011
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Review 3/29/2011
After placing an order with their web site and being charged immediately, I waited 10 days to recieve my order. Once I recieved it, I got only half of what I had ordered. I immediately attempted to call the company, and was trapped in one of the most annoying voice mail systems ever for almost an hour without being able to reach anyone - no operator, no customer service, no sales, not even at specific extensions. Holding for customer service was even better, as every 30 seconds it requires you to press a key or it will send you to a voice mail box that isn't set up to take messages. I sent the company a detailed email asking them to contact me, but after several days without hearing back, and trying to call them again with the same results, I have filed a chargeback for the half of my order they never sent.
 
 
 
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Additional Business Information
Hours   Phone   (805) 553-0688 Address   11969 Challenger Ct.
Moorpark, CA 93021
Website   http://www.quakekare.com Email   info@QuakeKare.com
Contact   Sherry Heitz Other  
 
 
 
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