Ronnie G.'s review of Sears Roebuck Company

Sears Roebuck Company

Preferred Members
Top Tech Auto & Sons
64 miles
PROgressive AMenities, Inc.
65 miles
Greener Solutions Group
3.4 star rating 69 miles Hot Deals
Tompkins Flooring
5.0 star rating 71 miles
         
Customer Reviews & Ratings
Complaint Posted 7/30/2011
. 1
. 0
Review 7/30/2011
A year ago I ordered a new kitchen remodel from Sears Home Improvement. This turned out to be a big mistake. I wanted a reputable company that would do everything and provide a project manager to see it through from start to finish. They sold me on their customer satisfaction data, and told me they only use their own contractors. I'm not sure where they got the data and they do subcontract out. My kitchen flooded the day the demolition was done. Sears took absolutely no responsibility. The contractor returned to see the damage and did not even offer water vacuum, fan, or a remediation company. He said he could install the cabinets the next day. Everything, floors, walls, and downstairs was saturated with water. So, a year later after hiring an attorney (they were very difficult to deal with) I am waiting for my new kitchen from a different but well researched company. I've also had appliances delivered from Sears in the past with poor service from their delivery people.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (800) 762-3049 Address   3333 Beverly Road E5-377A
Hoffman Estates, IL 60179
Website   http://www.sears.com Email  
Contact   Larry Viands Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.