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Review 2/3/2009
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Ordered, received, and used in January. I was never billed a complete total on my purchase. I recieved a conformation number for the product, but not a tracking number for the shipping of the item. Shipping and Handling was around (cents less than) $7 per box, the box doesn't weigh over 3 ounces. So the buy one get one free is total to over $30. When I followed the instructions, the product did not work at all on me, any part of me. When I applied more pressure and used in the unadvised direction it did work, but on about half of the area of the pad used. By directions and not by directions, it's too painful on the face (didn't finish to see if it worked), got a few hairs on under arm, did nothing on bikini area, and finally worked on legs -a calf- (the unadvised way) after 30 min. Wast of my time and money, false pricing on shipping. I was very unsatisfied. (Although it might not be smart, I'm thinking of buying sand paper and trying it, to see how it compares.)
I did not try to contact the company, I'd rather give to friends or family, or waste more time while watching tv. I'd actually rather not deal with it. I have learned about reviews and where to get items for a better pricing now; lesson learned. I have used commercialized tv items, ordering online and by phone. I have always received a total billing price before, Smooth Away did not, but they should have. They should also be more accurate by posting shipping and handling on their internet site; it would also be advised that they fix the pricing of the shipping and handling.
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