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Unprofessional
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In the beginning, this was a pretty good experience as I was in a bind and needed fast cash. This company got my money to me within a couple of days. The 102% interest rate is a nightmare, but what can you do? Trading Financial Credit is very limited on
how you can make payments to them. Your only options are by mail with a check or money order, money gram, or Western Union. There is no pay by phone or pay by Internet options, making paying them very inconvenient. I sent them a money order last month to the
address listed on my contract. I was contacted a within the last week stating that they never got it and now have a new address. I was never informed of the address change and in fact have yet to even receive a pay statement with my loan principal or confirmation
of receival of payment after 5 months. I was told that their mail was still being forwarded to their new address. After a week, I was notified that they supposedly never received my payment. The girl I spoke to on the phone, Myesha, was very rude, sarcastic
and unprofessional and kept cutting me off. As of today, I've faxed them a copy of my money order receipt and asked them to contact me within the next 3 business days on whether or not they can find my payment. Myesha was very contradictory on the phone call
and what she was saying was not matching up with what is written on my contract. I am not very wary of making payments to them and I am even considering doing a certified letter on all of my payments from here on out.
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