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Great Customer Service!
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Had been skeptical of mortgage companies since many try to use bait and switch tactics to lure you in! At UP FRONT Home Loans in Orange, none of that existed. From my 1st phone call to Brian Alcaraz, I felt a sense of honesty and integrity through out the entire process! Brian walked me through the process clearly and provided the needed detail to make sure I understood all the specifics related to refinancing my home loan. Prior to my agreement to use UP FRONT, I called many other companies and went back to Brian about questions regarding what I had been told. He gave me professional advisement on making the proper decision and in the end I felt no pressure to go with Brian. All I can say is that UP FRONT Home Loans is lucky to have a representative such as Brian Alcarez! I would be happy to recommend Brian and the entire UP FRONT team including Danny Macovei. Thank you, UP FRONT Home Loans!
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