Xymox Percussion

1.9 star rating Rating - based on 12 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 7/10/2021
Beware of company
I ordered my Hybrid Snare Drum back in May 2019, its first weekend, and still have not received in in July 2021. I no longer receive updates when I reach out and only get automated emails. They have stolen my money. Stay away. Read More »
Complaint Posted 6/15/2021
stay away !!!
ordered 12/02/2019 , tenor kicks, 20 + back and forth emails now ... NOTHING ! Auto responses and NO product. Flat out liars and thieves ! Read More »
Complaint Posted 1/30/2021
My story is no different from the other negative reviews posted below. My son ordered a hybrid snare drum pad in June 2019. 20 months later...he still has nothing to show for his hard earned money and wasted time. He's in high school drumline. Ord... Read More »
Complaint Posted 10/2/2020
Worst Company ever!
How do you run a company by not delivering on your goods, I mean to wait more than 5 months for a product is absurd and a disservice to your customers. This company is a SCAM they take your hard earned money and you get NOTHING! My advice is twofo... Read More »
Complaint Posted 12/9/2013
Not liking Xymox
I drum all the time, on my high school line and for wgi, and I'm getting into it even more everyday. I figured for my birthday, in late November I would get a drum pad with great quality. I ordered two drum pads from Xymox in late September(the bu... Read More »
Review Posted 7/17/2013
Best Pads I've Ever Played On!!!!!
I was searching around for some Xymox pad videos after receiving my pads and saw this site thought I'd review my purchase. I bought a Reserve Corps Snare pad (best pad I have ever played on, feels just like my snare drum and has a cool snare sound... Read More »
Complaint Posted 6/7/2013
I placed an order with this company on November 29, 2012 for tenor practice pads. This was to be a Christmas gift [the big one] for my nephew of whom my husband and I have custody. I followed up after a couple of weeks of not hearing anything othe... Read More »
Complaint Posted 1/22/2013
Where is my order?????
My statement/question is for Kevin or anyone who works at XymoX Percussion.

I do not understand your company's customer service policy. I am very disappointed in you. My 12 YEAR OLD son is an aspiring drummer - He LOVES your products... Read More »
Complaint Posted 1/12/2013
Had to Report This Company to The Police/FTC for Credit Card Fraud
Please do not do business/order from Xymox Percussion. Unless they have a storefront that you can walk into, purchase your item, and actually walk out with the physical item. Ordered items from Xymox and never received them, even though our credi... Read More »
Review Posted 1/2/2013
Hello??? Anyone home???
Placed an order on 11/22/12 that was immediately charged. I called a week an a half later to check the status (understanding that the general timeframe mentioned on the website was 15 days). The gentleman who answered stated the pad was in product... Read More »
Complaint Posted 5/30/2011
Review 5/30/2011
Ordered a ScoJo practice pad for my son April 29th. I was assured a delivery within 5 to 7 days. I was forced to send several unanswered emails on the whereabouts and status of my order. After 2.5 weeks I was then told it would be shipped out Frid... Read More »
Review Posted 2/7/2011
Review 2/7/2011
I bought a ID pad from Xymox last year and it was really cool. I put my own design on it and configured the rubber and snare sound to my preference for marching. Last month I received the tenor pad I oredered. It's such amazing quality and is so m... Read More »
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Additional Business Information
Hours   Phone   (909) 584-5004 Address   8662 Buggy Whip Road
Rancho Cucamonga, CA 91730
Website   http://www.xymoxpercussion.com Email   kevin@xymoxpercussion.com; xymoxpercussion@aol.com
Contact   Kevin Heuerman Other  
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