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Review 2/6/2010
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I have used this company's merchant account services for about three years. I have never had a charge back. I have infrequent charges in larger dollar amounts (I run a law practice.)
This company cannot perform per contract. If you do anything more than swap-meet-sized transactions, rest assured, you will have delays. They don't call, they don't verify, they don't investigate. They just sit on thousands of $$ of your money until you figure out that they have not done their job. Even then, good luck getting a call back.
As my practice has grown I thought about changing my merchant banker to my business bank, however, because I am busy and I already had things set up with this company I just let it be. I can tell you now after BankCard has held $15k in my proceeds for days without even attempting to verify the transaction, I am done with this company. GO TO YOUR BUSINESS BANK - GO ANYWHERE BUT HERE. They cannot handle any sizable transaction. My own rating with BBB is A+ - I would die for my clients. I cannot believe this company is in business.
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