International Card Services, LLC

1.7 star rating Rating - based on 35 reviews & complaints
International Card Service reputation has been built not only on our high-tech solutions, but also on our award-winning customer service. Simply put, we help merchants meet and exceed their business objectives. We have a complete line of products and  
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International Card Services, LLC Categories
Credit Card Terminal Systems Service
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Customer Reviews, Ratings & Complaints
Complaint Posted 6/18/2013
International Card Services ICS is ripoff
I am a psychotherapist in private practice, and applied to ICS so I could accommodate some of my patients desires to pay with credit cards attached to medical flex spending accounts. Mr. Bryan Pelto took my application over the phone...I made it c... Read More »
 
 
 
Complaint Posted 3/4/2013
Don't use this company
They lie about there fees and contract, they take a lot of money from you and they also lie about monthly statement fees. $.20 per transaction and a 2.80% processing fee and a $14.95 monthly statement fee, what they don't tell you is that they hav... Read More »
 
 
 
Complaint Posted 1/8/2013
WARNING!!!!!!!............STAY AWAY....... SO FAR FROM THE TRUTH
We have had so many problems with this company. Sales Reps are liars and when you have concerns it takes so long to talk with anyone. They run you around and put you on hold forever. They tell you it's the other departments fault and tell you to l... Read More »
 
 
 
Complaint Posted 12/28/2012
total ripoff
These guys charge ridiculous fees and provide no customer service. They transfer you from one department to another and constantly tell you that your issue is with the other department. There are far better companies out there. Read More »
 
 
 
Complaint Posted 10/10/2012
Run from this company!!!
I decided to apply for ICS service following a comparison of information I obtained by consulting with 3 or 4 other credit card companies. The very nice ICS salesman offered the best plan, without hidden charges, etc., so I opened an ICS account... Read More »
 
 
 
Complaint Posted 6/7/2012
Service is Terrible
We signed up and had nothing but problems processing our payments. When we cancelled they did not process our cancellation and failed to tell us that. We continue to be charged monthly fees even though cancellation forms are submitted. They do no... Read More »
 
 
 
Complaint Posted 5/8/2012
Fees too high
Be sure to get in writing how much the actual fees are. Ask about minimum fees, statement fees,wireless fees, PCI fees, I access fees. Mine were over over $65 month. When try to cancel $350 fee! Terrible customer service. Read More »
 
 
 
Complaint Posted 5/2/2012
Incorrect Information Given by Sales Rep.
After talking with the sales rep 2 or 3 times to determine prices and compare to other companies I signed for their services. Now after a week of calling and no return calls I find there are monthly fees which I was not told about and I am under a... Read More »
 
 
 
Complaint Posted 5/1/2012
International Card services is the worst, most dishonest company I have ever dealt with!!!!
BEWARE of this company. I have been taking credit cards since the 90;s and I have never experienced anything like this. I have been lied to repeatedly, unauthorized chunks of money taken out of my business account. I actually had to open up a sepe... Read More »
 
 
 
Complaint Posted 1/28/2012
RIP-OFF
Do not use this company they ripped me off so bad! You keep getting new charges constantly that they tell you nothing about when you sign up. Then they charge $350 to cancel your account and if you don't pay they send you to collections with-out e... Read More »
 
 
 
Complaint Posted 1/9/2012
a nightmare
I would never use this company again.
I asked to change my bank account information they wanted to charge me $25.00,I had to fight to get that removed. I am a seasonal business so every time I close down its a $25.00 fee to shut down then again t... Read More »
 
 
 
Complaint Posted 12/5/2011
Future Credit Card Merchants BEWARE
I signed up with Merchant Services to process credit card fees for a new business. Brian Pelto was patient due to the amount of time needed B-U-T now Merchant Services has DOUBLED my monthly fees AND put into Merchant Services col... Read More »
 
 
 
Complaint Posted 10/16/2011
Review 10/16/2011
WARNING TO THE PUBLIC! FRAUD! BEWARE OF THIS COMPANY! DO NOT USE THEM!
RIP OFF!!

BETTER BUSINESS BUREAU COMPLAINT

I order a credit card terminal from Integrated Card Service. I completed an online application and received one phone call... Read More »
 
 
 
Complaint Posted 8/12/2011
Review 8/12/2011
A couple of months ago I saw something online for a company called Integrated Card Services in regard to a credit card terminal. I am starting up a business where I will be having to charge people so I was interested. On their website it says you... Read More »
 
 
 
Complaint Posted 7/12/2011
Review 7/12/2011
ICS Integrated Card Services' just charged my account without authorization for $295.00...Asked them for a manual credit card machine to swipe at a show. Sent me a used broken machine (which I paid for separately) after the show was over. Told the... Read More »
 
 
 
Complaint Posted 6/6/2011
Review 6/6/2011
This card service is a scam!They tried to get me to use one of their machines for a small monthly fee.The machine they sent me did not work so I asked them if I could just wait awhile because I really needed that machine to bring to a tradeshow &... Read More »
 
 
 
Complaint Posted 4/18/2011
Review 4/18/2011
I would NEVER, EVER, use this company. International Card Service’s had over charged me every single month since I started with them in August 2010. Every month they have to refund me money and I have to call and get charges reversed. My agent Jak... Read More »
 
 
 
Review Posted 4/6/2011
Review 4/6/2011
Talked to: Christian Brown Senior Account Executive Cancelled my account for their non delivery as promised. Was told account would be closed and no termination fee would result. I sent closure form and shipped equipment back to them which they ha... Read More »
 
 
 
Review Posted 2/25/2011
Review 2/25/2011
After getting an account with this company i saw the differnet reviews posted on this board and got scared. HOWEVER, it has now been just over 6 months and i have had no issues as of yet. the customer support has been great and they eve ovenight s... Read More »
 
 
 
Complaint Posted 2/4/2011
Review 2/4/2011
I bumped with this company ICS,while searching online,what will be the best company to help me set up a merchant account. That was sunday afternoon,when I fill out an application online with ICS (like an inquiry). One week later a got a phone call... Read More »
 
 
 
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Additional Business Information
Hours   Sales: Monday - Friday 8:00am - 5:00pm Customer Support: 24/7 365 Phone   (805) 435-2795 Address   5126 Clareton Drive, Suite 260
Agoura Hills, CA 91301
Website   http://www.intlcardservice.com Email   ctripodo@intlcardservice.com
Contact   Chris Tripodo Other  
 
 
 
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